Digital Product Refund & Cancellation Policy

 

Refunds and Returns

Due to the nature of digital products, all sales are generally final once a digital product has been delivered, downloaded, or accessed, except where a refund is required by applicable law or expressly stated in the product listing or at the time of purchase.

Before purchasing, please carefully review the product description, features, format, compatibility requirements, and any other information provided on the product page.

If you experience an issue with your purchase, please contact us so we can help resolve it.

Cancellations

Because digital products may be delivered or made accessible immediately after purchase, cancellation requests may not be accepted once the product has been delivered, downloaded, or accessed, except where required by applicable law.

If you wish to cancel an order, please contact us as soon as possible. We will review your request in accordance with our policy and applicable consumer protection laws.

Defective, Damaged, or Incorrect Digital Products

Please review your digital product after purchase. If you receive a corrupted or defective file, an incorrect product, a broken download link, or a product that does not match its description, please contact us promptly.

We will review the issue and, where appropriate, provide a replacement file, restore access, correct the problem, or issue a refund in accordance with applicable law.

Non-Refundable Products

Unless otherwise stated or required by applicable law, digital products are not eligible for refunds solely because of a change of mind, accidental purchase, failure to review the product description, or a change in personal preference.

Any product-specific refund terms or exceptions will be stated on the relevant product listing or at the time of purchase.

Nothing in this policy excludes or limits any rights you may have under applicable consumer protection laws.

Exchanges

Since our products are digital, physical exchanges do not apply. If you purchased the wrong product or need assistance accessing your purchase, please contact us. We will review your request and determine whether an alternative product, replacement file, or other appropriate solution is available.

Refund Processing

If your refund request is approved, the refund will generally be issued to your original payment method unless otherwise stated or required by applicable law.

Processing times may vary depending on your bank, payment provider, or payment method.

If you have not received an approved refund within a reasonable period, please contact us for assistance.

Contact Us

If you have questions about this policy, need help accessing a digital product, or wish to request a cancellation or refund, please contact us at:

Email: gista.support@gmail.com

We will review your request and respond in accordance with our policies and applicable consumer protection laws.